Help

The Law Society of British Columbia offers online courses for lawyers in British Columbia. This page answers some frequently asked questions about the Law Society's Online Learning Centre and provides guidance to help users effectively use the website. 

Need help with something not covered on this page?

If the information provided below does not answer your question about the site then please do NOT contact the Law Society directly but rather send an email to the website moderator at moderator@learnlsbc.ca. We will endeavour to reply to your email within one working day. However, do first search for an answer to your question within the text below before sending the moderator an email. 

Trouble logging in and password re-set

Your log in information is not the same as for http://www.lawsociety.bc.ca/

Keep in mind that this learning centre website, www.learnlsbc.ca, is a totally separate website from the Law Society website at http://www.lawsociety.bc.ca/ and the log in information is not the same.

The log in information for this website is the email address you used when you signed up for an account at this website, along with the password you set when you signed up for the account at this website.

If you forgot your password for this website use the link in the “Forgot your password?” section of the home page to send yourself a password reset email; see further instructions below.

How do I change my password once I am emailed the log in link after I forgot my password?

After you have been sent the email containing the link to reset your password, click that link in the email and you should be taken to the learning centre website and should be automatically logged in when you arrive at the site after clicking that link. Then click the "Your Account" link on the top of the menu on the left, and then click the grey "Edit" button on the right hand side alongside the "law society member #" field, and that will take you to an "Edit your Account Information" page, and you should then see a link near the top of the page which you can click to change your password. 

Target audience, cost, and accessing the courses

Who can take online courses offered by the Law Society?

Anyone can take the courses offered on this website, but only British Columbia lawyers and those subject to Rule 3-18.2 or 3 -18.3 can be credited for completion of the quizzes.

Do I have to pay to take an online course from the Law Society?

No. The online courses offered by the Law Society are free, offered as a benefit to members.

What does an online course from the Law Society involve?

The Law Society's online courses are designed in short modules that can be done at your own pace. Completion involves reviewing the substantive content of each module and then completion of the multiple choice quizzes associated with that module. The modules also feature links to additional resources, and in some cases visual aids such as slideshows.

How do I find and navigate the courses?  

All pages of the website have a menu down the left side which contains links to the available courses. Click on the name of a course to be taken to the course home page, and then navigate from there using the available links.

At the bottom of each page of substantive content, and at the bottom of each quiz page, you should find links to navigate to the next page of the substantive content or quiz respectively.

You will notice that the home page for each course has two columns:

  • one column containing blue boxes with titles of the various modules and links to the substantive content (i.e. “textbooks”) for the various modules.
  • a second column containing boxes which are initially grey and contain links to the quizzes for the respective modules. Once you have taken the quiz you will see that the grey box changes to green and a “Quiz Complete” message is displayed. Your score for the quiz will be displayed below the green box for the quiz and where you have taken the quiz multiple times the score for each attempt will be listed.  

Printing website pages

It is possible to print the pages of the website containing substantive content. This can be done using the normal print tool within your browser, or using the grey "print" button  on the bottom right corner of each page of substantive content. It is not possible to batch print an entire module. Lawyers are discouraged from printing the modules for a number of reasons. First, the content is frequently updated and print copies will soon be out of date. Second, lawyers are encouraged to make comments and suggest edits to the website content and reading a printed version of the website content rather than reading on line makes it less likely that users will interact online using the comment and "Edit this page" features of the website. 

Completing courses and recording CPD credit

How do I know if I have completed a module? 

The website does not provide users with a listing of which pages they have reviewed, but does keep a listing of grades that users have obtained on quizzes that have been completed. To review your historical quiz scores follow these steps: 

  • Log in to the website. 
  • Click on your user name which will be displayed at the top of the pages that you view after you log in, this will take you to your user profile. Alternatively, you can click the  "Your Account" link in menu on the left to go to your user profile
  • Click the "Quiz results by course" tab on your user profile. 
  • Click the name of the course that you want to review results for. 

You can also review your quiz results on the course home page, and the home page for each course can be accessed using the menu on the left. You will notice that the home page for each course has a "textbook" for each module, and those can be accessed by clicking the banners down the left side of the home page for the course. Similarly, the home page for each course has a series of banners down the right which can be clicked to access the quiz for each module. After you complete the quiz for a particular module you will see that on the course home page your quiz results will be listed under the banner for that particular quiz. If you restart the module by clicking (whether accidentally or intentionally) the quiz banner for the particular quiz the quiz banner will display a "resume quiz progress" message. If you already have a satisfactory score for the quiz you can simply ignore the "resume quiz progress" message and rest assured that you have complected that quiz (based on your score listed below the quiz banner, or on the "Quiz results by course" tab on your user profile). 

How do I know if I have completed an entire course?

The website does not provide any particular message to let you know that you have completed all modules within a particular course, but rather in order to determine if you have completed an entire course you should look at your results page and see if you have scores listed for all of the quizzes in the course, and also ensure that you have completed the course survey. To review your historical quiz scores follow these steps: 

  • Log in to the website. 
  • Click on your user name which will be displayed at the top of the pages that you view after you log in, this will take you to your user profile. Alternatively, you can click the  "Your Account" link in menu on the left to go to your user profile
  • Click the "Quiz results by course" tab on your user profile. 
  • Click the name of the course that you want to review results for. 

If you see that you have grades listed for every module in the particular course, then you know that you have completed the entire course. Lawyers who are required to take the Small Firm Practice course as a requirement of practice must obtain 100% on all quizzes (repeat attempts are allowed) and fill out the course survey before the course is considered complete.  

In order to determine if you have completed the survey go to the home page for the small firm practice course and scroll to the bottom and ensure that the block to the right of the red flag is green and says "Survey Complete" rather than being grey and saying "Take Survey".  

What are the rules for claiming CPD credit?

Lawyers can claim various amounts of CPD credit for completing the courses on this website. Lawyers are not required to complete the course in groups, but may complete the course alone  at their computer. The following provides additional informatoin about CPD credit for each of the courses. 

  • Small Firm Practice Course: For CPD credit information about the Small Firm Practice Course, click here. See also the Frequently Asked Questions page of the Small Firm Practice Course for more information.
  • Practice Refresher Course: For CPD credit information about the Practice Refresher Course, click here.
  • Communication Toolkit: For CPD credit information about the Communication Toolkit, click here. See also the Frequently Asked Questions page of the Communication Toolkit for more information.
  • Legal Research Essentials: For CPD credit information about the Legal Research Essentials Course, click here. See also the Frequently Asked Questions page of the Legal Research Essentials Course for more information.

Is there a passing grade for the quizzes?

Lawyers who are required to take the Small Firm Practice Course to comply with the requirements Rule 3-18.2 of the Law Society Rules are required to repeat the quizzes for all modules of the Small Firm Practice Course until obtaining 100% for each quiz.

Users who are taking courses merely to obtain CPD credit are not required to obtain any particular score for any of the quizzes.

Do I need to complete the entire course to claim CPD credit?

Lawyers need not complete the full course in order to claim credit for time spent on the course. For example, if 4.5 additional CPD hours are required for the lawyer to meet his or her annual requirement then just 4.5 hours can be spent on the course and credit claimed for the time spent. However, lawyers must complete the test component for a module worked on in order to claim CPD credit in respect of time spent working on that module.  No particular grade is required for the module quizzes if being completed merely for CPD credit - credit can be claimed based on participation alone.

Can I claim credit for time spent suggesting edits and leaving comments?

Yes, lawyers can count the time spent suggesting edits and leaving comments towards the time claimed for CPD credit for time spent. Indeed, although leaving comments and suggesting edits is not mandatory users are encouraged to suggest improvements to the site where room for improvement is noted. See further instructions below about how to leave comments and suggest edits to the text of the site.

How do I record completion of courses?

Regardless of whether you are:

  • a lawyer who has completed the Small Firm Practice Course to comply with the requirements Rule 3-18.2 of the Law Society Rules, or
  • a lawyer who simply wishes to claim CPD credit according to time spent working through a course,

course completion is recorded in the same way i.e. go to the CPD section of the Law Society Website and record completion of the course.

As explained on the CPD credit pages (see links listed above), lawyers claiming CPD credit need not complete an entire course before they can claim CPD credit but can claim CPD credit according to the time spent on a course, up to a maximum of 6 hours. However, lawyers who are required to take the Small Firm Practice Course to comply with the requirements Rule 3-18.2 of the Law Society Rules must complete the entire Small Firm Practice Course (obtaining 100% for all quizzes) before recording completion of the Small Firm Practice Course in the CPD section of the Law Society Website.

If you have a question about recording course completion that is not answered by the above please contact the moderator at moderator@learnlsbc.ca

Can I repeat the courses in subsequent years and again claim CPD credit?

Lawyers are allowed to repeat the courses and claim CPD credit in a particular year even though they worked on the course and claimed CPD credit in a previous year. This is much like re-attending a CLE seminar similar to one you attended in a previous year. Lawyers who are repeating modules taken previously and therefore have some familiarity with the materials might consider spending additional time leaving comments and making suggested edits to help improve the course content.

Leaving comments and suggesting edits to the website content

There are two ways that website users can suggest improvements to the content of the website:

  • Leave a comment on the bottom of a page.
  • Make a suggested edit to the content of a page.

It is not mandatory for users completing the courses to leave comments or make suggested edits, but users are encouraged to do so. The discussion below explains comments and suggested edits in more detail.

Leaving comments

Each of the pages of the website containing substantive content (i.e. pages of the course textbooks) contain a comments feature at the bottom of the page.

To submit a comment simply type up your comment in the available box and click the “submit” button.

Although leaving comments is perhaps a bit easier (both from a time and a technical perspective) than making suggested edits, if the issue is a typo correction, a grammar improvement, or some other improvement which the user has the knowledge to improve then users are encouraged to use the suggested edit feature rather than the comments feature. The comments feature is ideally used when the user wishes to point out an issue which the user does not have the knowledge to correct e.g. if the user does not understand a portion of the page and suggests it be improved to add clarity to assist readers unfamiliar with the subject matter of the page.

As noted above, users are not required to leave comments, but should only do so with a view to improving page content.

Suggested edits

The suggested edits feature allows users to suggest edits to the substantive content of the website pages. The edits do not go live immediately, but will be reviewed by a moderator who will consider the suggested edit and implement it if considered appropriate. The module moderators are familiar with the subject matter of the modules they moderate and should be well positioned to consider the merit of suggested edits. Module moderators will not necessarily contact users who made suggested edits regarding their suggestions.

To make a suggested edit:

  • Click the “Edit this page” button on the bottom of the page.
  • Click the “Submit changes directly to us” grey box that appears. 
  • You will see that an editing window appears and that it has some icons along the top of the editing window which can be used to add formatting to the text.
  • Make your changes by deleting text, adding text, and adjusting formatting as necessary.
  • Click the “Submit change button”

Note that you can add or update hyperlinks when making suggested edits:

  • To add a hyperlink, select the text which should be the hyperlink (i.e. highlight it in blue with your mouse), click the link icon (i.e. the picture of the small chain link) in the toolbar along the top of the edit window, type in (or copy and paste in) the URL into the box labelled “URL”, and then click OK. 
  • To edit the visible text of a hyperlink (i.e. the text the user clicks on to follow the link), single left click somewhere within the text of the hyperlink you want to edit, and then (using backspace and delete) remove the text you want to remove and type in the new text.
  • To edit the website the link connects to, single left click in the middle of the text that forms the hyperlink and then click the link icon (i.e. the picture of the small chain link) in the toolbar along the top of the edit window, and type in (or copy and paste in) the new URL you want to use.