Remember that a satisfied client is your best source of future work, both in the form of return business and through referrals. Quite apart from your professional responsibilities, by failing to communicate effectively with your clients you are poisoning the lifeblood of your business. Similarly, lawyers who communicate in an unprofessional manner risk becoming pariahs in a very small community.
In closing, we leave you with the following thoughts to ponder:
The art of communication is the language of leadership.
The two words 'information' and 'communication' are often used interchangeably, but they signify quite different things. Information is giving out; communication is getting through.
The greatest problem in communication is the illusion that it has been accomplished.